Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies can help a website function correctly, remember selected settings, improve performance and provide information about how visitors use its pages.

Some cookies are placed by Rich Casino, while others may be placed by service providers or third parties that support website functions. Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies generally includes these technologies where they perform a similar purpose.

Cookies do not usually contain information that directly identifies you, such as your name. However, information collected through cookies may be linked with other information connected with your account, device or use of our services. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy laws.

Rich Casino may use cookies and similar technologies for a range of purposes connected with operating an online gambling website. The cookies used on a particular page or service may vary depending on the features available, your device, your browser and your cookie choices.

Strictly necessary cookies

These cookies are needed for essential website functions. They may help with account access, session management, security controls, fraud prevention, navigation and the delivery of pages or services you request. They can also help remember information needed while you move between pages. Because these cookies support the operation and security of the website, they may not be available for disabling through ordinary preference controls.

Functional cookies

Functional cookies help remember choices or preferences you make, such as language, region, display settings or other options. They may make your experience more consistent and reduce the need to enter the same information repeatedly. If you reject these cookies, some preferences may not be saved and certain features may work differently.

Performance and analytics cookies

These cookies provide information about how visitors use the website. For example, they may show which pages are visited, how users move through the site, whether pages load correctly and whether errors occur. The information can help Rich Casino understand website performance, identify areas for improvement and make the service easier to use. Where possible, analytics information is reviewed in an aggregated or otherwise limited form.

Advertising and measurement cookies

Subject to your choices and applicable requirements, advertising or measurement technologies may be used to understand the effectiveness of marketing activity, measure visits from campaigns or show information that may be more relevant to your interests. These technologies may collect information about browsing activity across websites or services. Rich Casino does not use cookies to remove your responsibility to gamble safely, and marketing preferences do not change responsible gambling requirements.

Security and compliance technologies

Cookies and related identifiers may be used to protect accounts, detect unusual activity, support age and identity checks, investigate misuse, prevent fraud and meet legal or operational obligations. These technologies may help identify repeated or suspicious activity across sessions or devices. They may continue to operate where reasonably necessary to protect Rich Casino, its users and the integrity of its services.

Some website features may be supplied by third-party providers. These providers may use cookies or similar technologies to deliver, secure, measure or support their services. Examples may include analytics, payment support, identity and security tools, customer support features, content delivery services and marketing measurement tools.

Third-party cookies are controlled by the relevant provider and may be subject to that provider’s own privacy notice or cookie policy. Rich Casino does not control every cookie used by third parties and cannot guarantee that third-party practices will remain unchanged. You should review the information provided by those third parties where you want to understand how they process data.

Third-party services may process information in Australia or overseas, depending on how their systems operate. Any personal information handled through these services will be managed in line with applicable requirements and the information described in our Privacy Policy. The availability of a third-party feature may depend on whether you allow its cookies or related technologies.

Information that may be collected

• The device, browser and operating system used to visit the website.
• An internet protocol address or similar network information.
• Pages viewed, links selected and general navigation activity.
• The date, time, duration and frequency of visits.
• General information about website performance, errors and loading times.
• Cookie preferences and other settings selected during a visit.
• Information used to help detect fraud, abuse, automated activity or security risks.

When available, the Rich Casino cookie preference tool allows you to accept or reject certain categories of cookies. Your choices may be saved in a cookie or similar setting on your device. If you use a different browser, device or clear your browser data, you may need to make your choices again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view, delete, block or restrict cookies, and some allow you to receive a warning before a cookie is stored. Browser controls differ, so you should refer to your browser’s help or settings menu for instructions.

If you block or delete cookies, the website may not operate as intended. You may be unable to sign in, use account features, maintain a secure session or access some services. Disabling analytics or preference cookies may also mean that selected settings are not remembered. Blocking cookies does not necessarily remove information already collected or prevent all similar technologies from operating.

Your responsibilities

• Keep your browser, device and security software reasonably up to date.
• Use the available cookie controls to reflect your preferences.
• Review your browser settings if you share a device with another person.
• Take care when using links or services provided by third parties.
• Do not attempt to bypass security, account or cookie controls.

Cookie choices do not replace any identity, age, account, payment, responsible gambling or other checks that may be required to use online gambling services. Rich Casino may still process information where this is necessary to provide a requested service, protect users, prevent fraud, comply with legal obligations or enforce applicable terms.

Rich Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or business practices. The updated version will be made available on this page, and the date or other notice shown with the policy may indicate when it was last reviewed. You should check this page periodically for the current information.

If a change materially affects how cookies are used or how you can control them, Rich Casino may provide additional notice through the website or another appropriate channel. Continuing to use the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.

Our Privacy Policy explains more about how Rich Casino collects, uses, stores and discloses personal information, as well as the rights and choices that may be available to you under applicable Australian privacy law. If you have a question about cookies or privacy, please use the contact or support options made available through the Rich Casino website. Do not include passwords, payment details or other sensitive information in an unsolicited message.

This Cookies Policy is intended to provide general information about the use of cookies on the Rich Casino website. It does not change any applicable terms of use, account conditions, responsible gambling information or legal requirements. Where another document contains more specific requirements for a particular service, the relevant document may also apply.