Rich Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Rich Casino. They apply to your use of the website, your player account, casino games, payment services, promotions and any other service made available through the site. Additional rules may apply to particular games, promotions or services. Where additional terms apply, they will be made available to you before or when you use the relevant feature.

You must be at least 18 years old to use Rich Casino. You must also be legally permitted to participate in online gambling in the place where you are located. It is your responsibility to check the laws that apply to you before opening an account or placing a wager. Rich Casino may refuse access where online gambling is not permitted, where verification cannot be completed or where use of the service would breach applicable law.

You may only hold an account for yourself. You must provide accurate, current and complete information during registration and keep that information updated. You must not create an account on behalf of another person, allow another person to use your account or sell, transfer or otherwise assign your account to anyone else.

• You are responsible for ensuring that your account details are accurate.
• You must keep your username, password and other security information confidential.
• You must notify Rich Casino if you suspect that your account has been accessed without permission.
• You must not use the website for unlawful, fraudulent or deceptive purposes.
• You must not use software, devices or methods designed to interfere with the website or game outcomes.

Rich Casino may carry out identity, age, location, financial or other verification checks. You agree to provide information or documents that are reasonably required for these checks. The operator may restrict account access, suspend activity or withhold a transaction while verification is being completed, subject to applicable law.

Only one account may be used by each player unless the operator expressly agrees otherwise. Duplicate, false or linked accounts may be closed or restricted. If an account is found to have been created or used in breach of these terms, any associated activity may be reviewed and transactions may be cancelled where permitted by law.

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Deposits are subject to the payment method being accepted by Rich Casino and any checks required by the payment provider or operator. You should not deposit more money than you can afford to lose. Gambling funds must not be treated as a way to pay bills, meet financial commitments or recover previous losses.

Funds credited to your account are intended for genuine gaming activity. You must not use the account to transfer funds between people, operate a payment service, or carry out money laundering, fraud or other unlawful activity. Transactions may be monitored, delayed, rejected or reversed where this is necessary for security, compliance, technical or legal reasons.

Withdrawal requests may be subject to identity verification, payment checks, applicable transaction rules and any specific conditions displayed at the time of the request. A withdrawal may be returned to the original payment method where appropriate. The operator may request further information before processing a withdrawal and may decline a method that cannot be used lawfully or safely.

You are responsible for checking that deposits, withdrawals and account balances are accurate. If you notice an error, you should stop using the affected funds and raise the issue through the available support channel. Where an amount has been credited to your account in error, Rich Casino may correct the balance or recover the amount, subject to applicable law.

Any taxes, duties or reporting obligations that arise from your gambling activity are your responsibility unless the law states otherwise. You should obtain independent financial or tax advice if you are unsure about your obligations.

Games are provided for entertainment and are subject to the rules displayed for the relevant game. You should read those rules before playing. Game results are determined by the applicable game system and, where relevant, random outcomes. Except where a clear technical or administrative error has occurred, the result recorded by the system will be treated as final.

A wager may be cancelled, voided or adjusted where this is required because of a technical fault, interrupted connection, incorrect game information, suspected manipulation, duplicate processing or another genuine error. The operator will take reasonable steps to investigate disputed transactions and resolve them consistently with the applicable rules and law.

Promotional offers, bonuses, rewards and competitions may have separate terms. These terms can include eligibility requirements, expiry dates, wagering or play-through conditions, game restrictions, maximum values, withdrawal conditions and account restrictions. You should review the full offer terms before accepting or using a promotion. If promotional terms conflict with these general terms, the promotional terms will apply to the relevant offer to the extent of the conflict.

Rich Casino may amend, withdraw or limit a promotion where permitted by law. A promotion may be cancelled or adjusted if it has been obtained through error, abuse, collusion, fraud or a breach of the applicable terms. You must not use multiple accounts, automated tools or coordinated play to obtain an unfair promotional advantage.

• Do not place wagers using funds obtained unlawfully.
• Do not manipulate game play, payment processing or promotional systems.
• Do not exploit a known error or make a claim based on an obvious pricing or display mistake.
• Do not collude with other players or use another person’s account.
• Follow all game-specific rules and any instructions shown on the website.

Gambling should be an optional form of entertainment, not a source of income. Set a budget before you play, take regular breaks and never chase losses. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate gambling support service or health professional.

You may use any responsible gambling tools made available through the website, which may include deposit controls, time reminders, activity information, cooling-off options or self-exclusion. Requests for account restrictions or self-exclusion should be made carefully and should not be attempted to be bypassed by opening another account. Rich Casino may apply additional restrictions where appropriate.

Information about you is handled in accordance with the Rich Casino Privacy Policy. This may include information used to create and manage your account, process payments, verify your identity, protect the website, meet legal obligations and provide customer support. By using the website, you acknowledge that relevant information may be collected, used and disclosed as described in that policy.

You may ask to close your account at any time through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, responsible gambling or suspected unlawful activity. The operator may retain information where required for legal, regulatory, security or record-keeping purposes.

Rich Casino may suspend or close an account if you breach these terms, provide inaccurate information, fail verification, misuse a promotion, engage in suspicious or unlawful activity, create a security risk or where continued access is not appropriate. Where permitted, you may be informed of the reason for a restriction. Any remaining balance will be dealt with in accordance with applicable law and the circumstances of the account.

Website availability and liability

The website and its services may occasionally be unavailable because of maintenance, technical faults, internet interruptions, third-party failures or circumstances outside the operator’s reasonable control. The operator does not guarantee that the website will always be available, error-free or compatible with every device. You are responsible for your device, internet connection and security software.

To the extent permitted by law, Rich Casino is not responsible for loss caused by your failure to protect account credentials, your misuse of the website, interruptions outside the operator’s reasonable control or information supplied incorrectly by you. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

Changes and applicable law

These terms may be updated from time to time to reflect changes to the website, services, legal requirements or operating practices. The current version will be published on the website. Your continued use after an update takes effect indicates acceptance of the revised terms. If a change materially affects your rights or obligations, reasonable notice may be provided where appropriate.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms are governed by the laws that apply to the relevant service and your location, and disputes will be handled by the courts or dispute processes with appropriate jurisdiction.

By using Rich Casino, you confirm that you have read these Terms & Conditions and agree to comply with them. If you have questions about an account, transaction, game rule or responsible gambling option, use the support options made available on the website.